floors.js

Key Features

• •See your visitors live: When someone lands on your page, they instantly appear as a 3D avatar without any login or delay. You can see them immediately and start engaging, reducing friction and making support or community interactions feel natural from the first moment.
• •Chat that feels natural: Visitors can mention each other, whisper privately, or talk to the whole room. This creates a social atmosphere where interactions flow organically, just like in a physical space, encouraging longer visits and repeated engagement.
• •Reply from anywhere: Get instant notifications on Telegram or Discord when someone sends a message. You can reply directly from your phone, and your response appears in the chat in real time. This ensures you never miss a conversation, even when away from your desk.
• •1-on-1 mode: Toggle this feature to make visitors see only you, not each other. It transforms the chat into a private helpdesk session, ideal for personalized support or consultations, all while keeping the visitor on your page without needing extra tools.
• •Zero spam, zero effort: Moderation is fully automated, blocking spam, links, floods, and offensive names before they reach you. You can also manually timeout, kick, or ban users if needed, ensuring a clean chat environment with minimal manual intervention.
• •Nothing gets lost: Every message is saved and searchable in your dashboard by room or keyword. You can export conversations as CSV or JSON for analysis, compliance, or record-keeping. This gives you full visibility into all interactions without losing valuable feedback or support history.
• •3D Room Builder: Customize your chat room with a drag-and-drop editor. Choose from 15+ furniture items, 8 templates, and match colors and patterns to your branding. No coding needed, allowing you to create a unique virtual space that reflects your brand identity.
• •4 Avatar Styles: Pick a theme for all visitor avatars, and let each visitor customize their colors within the widget. This adds a personal touch and increases engagement, as users feel more represented and invested in the interaction.

Use Cases

• •Collaborative support: Use floors.js on your product landing page to let visitors help each other in real time. Instead of relying solely on your support team, users can share tips and solutions, reducing ticket volume while building a community around your product.
• •Live feedback collection: Run the chat widget during product launches or beta tests. Visitors can instantly comment on features or ask questions, giving you immediate, natural feedback without the friction of surveys or forms. This leads to more honest and actionable insights.
• •Memorable brand experience: Add a 3D chat room to your portfolio or agency site to stand out. Visitors will remember the interactive, social element, increasing the likelihood of return visits and word-of-mouth referrals, as noted by founders who describe it as an innovative interaction method.
• •Personalized one-on-one support: Enable 1-on-1 mode to turn your website into a private helpdesk. Sales or support agents can guide a single visitor through a purchase or troubleshooting session, all within the same page, reducing drop-offs and improving conversion rates.
• •Event or webinar companion: Embed floors.js on an event landing page to let attendees chat before, during, and after the session. This fosters networking and discussion, making the event feel more connected and increasing overall engagement.
• •Community building for niche sites: For forums, blogs, or membership sites, a persistent chat room where members see each other as avatars encourages spontaneous conversations. This builds a loyal community and keeps users coming back for both content and social interaction.

Who is this for?

floors.js is for website owners, founders, and builders who want to increase visitor engagement and reduce bounce rates. It is ideal for SaaS startups, e-commerce stores, personal portfolios, support pages, and any online property where real-time interaction adds value. Early adopters include tech founders and indie hackers looking to make their sites more memorable and social. The tool also appeals to community managers who want to foster spontaneous conversations without requiring user accounts. Developers and non-technical individuals can both use it, as setup requires just pasting a script tag and customization is done via a visual dashboard. Pricing is aimed at small to medium-sized businesses and solo entrepreneurs, with a free trial and affordable monthly or lifetime options.